Category Archives: System maintenance & outages

We are currently experiencing a problem with the Citrix servers. As a result, no one can use programs on the computers in the classrooms, Library, or computer labs, and Banner is unavailable. We are working to resolve this problem as … Continue reading →

On Thursday, July 19 at 4:30 p.m., the students.snc.edu server, which hosts portfolios.snc.edu and coursework.snc.edu, will be taken down for maintenance. The maintenance will take most of the evening, and we expect the server to be back in service by … Continue reading →

Moodle Instructors, As you’re already aware, several servers, including Moodle, had a problem over the weekend, and Moodle was unavailable for about 24 hours while our IT department worked to fix the problem.  While our IT department resolved the problem, … Continue reading →

The problem with the students server, which hosts Moodle, portfolios.snc.edu, and coursework.snc.edu, has been resolved. Moodle, portfolios.snc.edu, and coursework.snc.edu are operating normally.

We believe that all of yesterday’s printing problems have been resolved. If the printer in your area was updated yesterday, you will need to reset your print PINs. For instructions, see: http://www.snc.edu/techsupport/docs/printpins.html Also, Windows users may need to reset their … Continue reading →

IT will be restarting the Zimbra server tonight to try to clear up the issues we’ve been experiencing.

IT is aware of reports that Zimbra is slow and may be timing out/giving errors. They are looking into it. We will post an update as soon as we have more information.

Since last week’s upgrade to the Barracuda anti-spam server, there have been some issues related to logging in to the spam quarantine. When clicking the links in the Spam Quarantine Summary e-mails, you should be taken directly into your quarantine, … Continue reading →

The College’s anti-spam server will be upgraded on Wednesday, March 28th at 5:30 p.m. This upgrade is not expected to take long and should be done well within the maintenance period (by 8:00 p.m.). During this time, the anti-spam server … Continue reading →

Faculty & staff: Last week the Equitrac print accounting system was upgraded. A new version of the Equitrac software is being installed on all of the necessary campus computers. Public computers that students use have already been updated. Computers that … Continue reading →