Author Archives: Michelle Manke

Moodle, portfolios, and coursework server back up

Posted on July 16, 2012 by Michelle Manke

The problem with the students server, which hosts Moodle, portfolios.snc.edu, and coursework.snc.edu, has been resolved. Moodle, portfolios.snc.edu, and coursework.snc.edu are operating normally.

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Do not respond to “Notice” e-mail scam

Posted on May 30, 2012 by Michelle Manke

Another phishing scam (shown below) is going around. Just like every other message of this type, this one is not from SNC. It was in the spam quarantine because it is spam. As always, you should never respond to these … Continue reading →

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Computers infected with DNSChanger will lose Internet access on July 9th

Posted on May 29, 2012 by Michelle Manke

An estimated 500,000 computers worldwide are infected with malware (spyware) called “DNSChanger.” DNSChanger modifies the DNS settings on computers and routers, causing them to use malicious servers that redirect you to fake and potentially dangerous web sites. Last November, the … Continue reading →

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Spyware masquerades as SMART HDD hard drive utility

Posted on May 17, 2012 by Michelle Manke

If a “SMART HDD” window pops up your screen indicating that there are problems with your hard drive, STOP and call the Help Desk immediately. This program is spyware and could seriously damage your computer. If the Help Desk is … Continue reading →

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Printing problems resolved

Posted on May 11, 2012 by Michelle Manke

We believe that all of yesterday’s printing problems have been resolved. If the printer in your area was updated yesterday, you will need to reset your print PINs. For instructions, see: http://www.snc.edu/techsupport/docs/printpins.html Also, Windows users may need to reset their … Continue reading →

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Zimbra to be restarted tonight

Posted on April 27, 2012 by Michelle Manke

IT will be restarting the Zimbra server tonight to try to clear up the issues we’ve been experiencing.

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Zimbra slow

Posted on April 27, 2012 by Michelle Manke

IT is aware of reports that Zimbra is slow and may be timing out/giving errors. They are looking into it. We will post an update as soon as we have more information.

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Barracuda anti-spam server update

Posted on April 4, 2012 by Michelle Manke

Since last week’s upgrade to the Barracuda anti-spam server, there have been some issues related to logging in to the spam quarantine. When clicking the links in the Spam Quarantine Summary e-mails, you should be taken directly into your quarantine, … Continue reading →

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Anti-spam server upgrade

Posted on March 20, 2012 by Michelle Manke

The College’s anti-spam server will be upgraded on Wednesday, March 28th at 5:30 p.m. This upgrade is not expected to take long and should be done well within the maintenance period (by 8:00 p.m.). During this time, the anti-spam server … Continue reading →

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Printing updates

Posted on March 19, 2012 by Michelle Manke

Faculty & staff: Last week the Equitrac print accounting system was upgraded. A new version of the Equitrac software is being installed on all of the necessary campus computers. Public computers that students use have already been updated. Computers that … Continue reading →

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